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Frequently Asked Questions on SimchaOnline.com


Frequently Asked Questions (FAQ):

1. What is the meaning of “Percentage (%) of Compatibility based on Profile Comparison”?

2. How does the system know which areas and questions are the most important for me?

3. Can singles know what was the result of the percentage (%) of Compatibility that the system gives the matchmaker before choosing one of the possible Match offers?

4. What is the process of offering/receiving a possible Match?

5. Why do you offer only 3 weekly options and not 5 or 7 or 10?

6. How much does it cost?

7. Until what age are singles allowed to join?

8. Can anybody become a Matchmaker?

9. Is my information safe? Who all can see my info?

10. Can I opt out / close my account anytime I want?

11. The profile question “CAN YOU MARRY A COHEN?” will be shown to others singles?

12. Do I have to pay to my matchmaker if I get Engaged?



1. What is the meaning of “Percentage (%) of Compatibility based on Profile Comparison”?
That means that our system has the capacity to compare all of the questions and answers submitted by you on your profile, and by an automatic process compare them with all others singles and their profiles in our Database, and will match up High percentages of Compatibility with others members so than when your matchmaker will start to analyze your match possibilities, they already start with a High Chance of compatibility.

2. How does the system know which areas and questions are the most important for me?
We figure that a lot of the problems in Marriage Life come from the fact that a lot of people even if they think they know what they want and what will make them Happy in their marriage, in fact, becomes the opposite, and the real important things were missing after the marriage. In order to succeed, marriage is not what you want, it is what you need, and most of the people are not aware of that reality before marriage. In conclusion some times you can be your worst enemy. In consequence SIMCHA ONLINE decided to leave this critical and important area to Rabbanim and Experts on the Field. Our questionnaires and the rank of importance of each comparison were very carefully analyzed and chosen by experts in the area of shiduchim as well by Big Rabbanim that work in orthodox couples counseling for many years, taking the criteria of the Real Experience of Marriage Life, in order to choose the REAL % of importance of each area and question for comparison. We are trying to keep an Objective point of view in order to be the most assertive approach for your future.

3. Can singles know what was the result of the percentage (%) of Compatibility that the system gives the matchmaker before choosing one of the possible Match offers?
No, we have a Rule in Simcha Online that only Matchmakers can view the % of compatibility. This is to avoid presumptions on the side of the singles.

4. What is the process of offering/receiving a possible Match?
When a Single is filling up his profile, he/she may answer to the petition of ”Choose your Matchmaker” by choosing one of our great team of Matchmakers, he/she may choose someone in particular by checking the Matchmakers' profiles in order to choose the most convenient one for themselves. Once you are approved in Simcha Online, which is after we check your Reference and Profile Info, then your information will be automatically shown to your Matchmaker's Desktop were he/she will start working with you. Then the Matchmaker will find the best % of Compatibility of all members given to them by the System, will analyze your possible matches' profiles, and will decide according with their wisdom who are the 3 best and most suitable options to offer you that week. They will send you the 3 options and you will be able to approve up to 2 of those 3 options as matches. Once you approve a possible match, that person's Matchmaker will be notified so that they may send your approved Match your profile. If your match also accepts your profile as a match, your Matchmaker will arrange a Date for you.

5. Why do you offer only 3 weekly options and not 5 or 7 or 10?
Because our System of Comparison is so Accurate and Advanced that when we offer you those 3 possible weekly Matches, your chances of getting Married with one of them are High. Remember that you as a Jewish Orthodox are not looking for a lot of options, you Really only Need One Good Option to Get You Married.

6. How much does it cost?
SimchaOnline is temporarily completely free for all users. Should there be a fee in the future, the fee will be a flat monthly fee of US $10 per month. All users will be given an option to continue with their subscription or cancel once the fee option starts.

7. Until what age are singles allowed to join?
We help all age groups, as long as you are over 18 years of age.

8. Can anybody become a Matchmaker?
No, only people that are Married, that are already matchmakers, or people that think they has a vocation for that. Aside from that we double check all References and Background of each Matchmaker before they are approved, and we monitor their activity to make sure that they are doing their job of helping their singles find a match. Our great services are based on the fact that you can trust us and our Matchmakers to find the right one for you.

9. Is my information safe? Who all can see my info?
We work according to the Halachots of Lashon Hara based in the Chafet Chaim guidelines for Shiduchim. Any Information you submit is private according to Halacha. The information is shown only to the matchmakers, who then send only non-sensitive or non-private information to other members as a possible match.

10. Can I opt out / close my account anytime I want?
You can change your dating status at any time, cancel membership so that it does not renew, and remove your profile so that it is no longer accessible by matchmakers or singles at anytime directly from our website.

11. The profile question “CAN YOU MARRY A COHEN?” will be shown to others singles?
That Answer will never been shown to any Single. Only to Matchmakers that are working with you to find a possible match.

12. Do I have to pay to my matchmaker if I get Engaged?
Depending on : If your Matchmaker charges for their matchmaking services, and only if he/she is the one that started the idea of the shiduch. If these 2 conditions are present, then you and your new match may pay their fee. A lot of Matchmakers don’t charge a Fee, in that case you are not obligated to pay them anything, but it is always nice to give them a Monetary compensation or another way of expressing your gratitude as is the custom in most Jewish Orthodox communities in the world.